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Rewarding the people who keep coming back

5 min readTicketRoyality

Acquiring a new attendee costs several times more than bringing back one who already enjoyed themselves, and yet almost all event marketing spend goes to the first group. The repeat rate is the number that quietly decides whether a monthly night is still running in a year.

What fans earn

  • Points on completed attendance — scanned in, not merely purchased, which is the distinction that makes it mean something
  • Tier status that unlocks presale windows before general on-sale
  • Priority entry, which costs the organiser nothing and is valued disproportionately on a cold night
  • Redeemable credit against future tickets

Presale access is the strongest reward available

For an event that sells out, early access is worth more than a discount and costs the organiser nothing at all — the tickets sell either way. It converts loyalty into something the fan genuinely wants while leaving margin untouched, which is a rare combination.

Counted from tickets, per organiser

Standing is worked out live from the tickets somebody actually holds with you, rather than kept as a stored points balance. That matters more than it sounds: a refund removes the event from the count on its own, with no repair step and no counter quietly drifting out of line with reality. A cancelled or refunded ticket earns nothing.

It is per organiser rather than platform-wide. Somebody who comes to your nights every month is your regular, and that standing is yours — not something they carry across to a competitor who happens to use the same platform.

Common questions

How do fans get presale access?
Loyalty tier status unlocks presale windows before general on-sale, enforced server-side rather than by a secret link. Standing is counted live from the tickets somebody holds with that organiser, so a refunded ticket stops counting on its own.

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