Talk to us
One address, answered by people. Whatever it is about, this reaches us.
We aim to reply within one working day.
Support
Something wrong with an order, a ticket or a payout. Include your order or event reference and we can answer in one reply instead of three.
Email usSales & partnerships
Running events at scale, a venue, a promoter network, or a white-label deployment. Tell us roughly how many events a year and where.
Email usPress & media
Interviews, data requests and our annual ticket-pricing report. We publish our own figures and will share the methodology.
Email usSecurity disclosure
Found a vulnerability? Report it here and we will acknowledge within one working day. We do not take legal action against good-faith research.
Email usAlready have an account?
Your dashboard has your orders, tickets and payout history — usually faster than asking us.
Go to your dashboardBuilding on the API?
Documentation, sandbox keys and webhook testing are in the developer centre.
Developer centreData or privacy request?
Access, correction, deletion and portability requests are handled within 30 days.
All policies