All policies
Everything in one place, including the ones we have not finished yet.
In force
Being drafted
Listed here so you know they are coming, and what they will cover. Until each is published, the Terms of Service and Privacy Policy govern.
Cookie Policy
Every cookie and similar technology, what it does, and how to refuse the non-essential ones.
Refund & Cancellation Policy
Platform-level rules, and how an organiser’s own refund policy interacts with them.
Acceptable Use Policy
What may and may not be sold or promoted through the platform, and how we enforce it.
Creator Programme Terms
Commission, verification, disclosure obligations, fraud rules and payout conditions.
Organiser Agreement
Payouts, chargebacks, cancellation obligations and data responsibilities for organisers.
Security Disclosure Policy
How to report a vulnerability, what we commit to, and our safe-harbour position for good-faith research.
Accessibility Statement
Our conformance target, known gaps, and how to tell us when something is not usable.
Data Processing Addendum
For organisers and partners who process personal data through the platform.
Questions about any of this?
Data access, correction, deletion and portability requests are answered within 30 days.
info@ticketroyality.com