ACU: paying for AI without a surprise bill
The standard way to bill for AI features is to meter tokens and invoice monthly. It is also the way customers end up with a bill several times what they expected, from a process they did not realise was still running.
One unit, one price
An ACU is one credit at a fixed price. Every AI action carries a stated cost in ACU: a full event build is 35–45, regenerating one section is a fraction of that. You buy credits and spend them, and the price of a credit does not move because a model provider changed their rate card.
Quoted before it runs
The cost appears before you start, not after. A quote that arrives afterwards is a bill, and a bill you could not have declined is not a price.
Zero is a hard stop
When the balance reaches zero, AI actions stop. There is no overdraft, no auto-top-up you did not ask for, and no negative balance to settle later. Everything that is not AI keeps working — selling tickets, scanning at the door, taking payment — because those are the product and AI is an accelerant on top of it.
Why a credit rather than a token count
Tokens are a supplier's unit, not a customer's. They vary by model, they are impossible to estimate in advance, and pricing in them means every model change is a price change you have to explain. A credit is stable and comparable across features, which is what makes a budget possible.
The ledger shows every spend
Each deduction is a line: what ran, when, what it cost, and against which event. If a number looks wrong you can find the specific action that produced it rather than arguing with a monthly total.
Common questions
- How does AI billing work on TicketRoyality?
- AI features are paid for in ACU credits at a fixed price per credit. Each action states its cost before it runs — a full event build is 35–45 ACU. At zero the AI features stop; there is no overdraft or auto-top-up, and ticketing continues to work.
Keep reading
- What a ticket actually costs, and who takes whatBooking fees, service charges, and the gap between the price you saw and the price you paid — line by line.Money, fees and payouts
- Mobile money, and why verification is harder than collectionIn much of the world mobile money is the primary rail. The hard part is not accepting it — it is confirming that the payment you were told about is the payment that arrived.Money, fees and payouts
- What we take, and when you get paid0% organiser commission. You keep 100% of every ticket value; our revenue is a service fee the buyer pays, published rather than summarised.Money, fees and payouts
- Paying for a ticket, in whatever way you actually pay for thingsCards, mobile money and offline settlement — and why the total is shown before you enter card details rather than after.Money, fees and payouts
Written and edited by people. Nothing on this blog is generated and published automatically — see our editorial approach.