Selling a room and a stream at the same time
The economics of a hybrid event are unusual: the physical room has a hard ceiling set by licensing and fire safety, and the stream does not. Every stream ticket after the first is close to pure margin, and the audience for it is geographically unbounded.
A stream ticket is a ticket
It is a tier like any other, with its own price, its own quantity — capped or unlimited — and its own on-sale window. It appears in the buyer's wallet next to their physical tickets rather than as a separate class of thing they have to remember to find.
Access is checked at the door, not at the pixel
The player opens for the account holding a valid ticket, a configurable number of minutes before the start rather than days early, and it says when rather than only no. A redeemed ticket keeps access — somebody who left the room early paid for the whole thing — and a refunded one loses it.
The embed URL is absent from the response entirely unless the caller holds a ticket. Rendering it into the page and hiding the player would be theatre, because anyone can read a page source; a refusal carries no URL at all, and there is a test that asserts exactly that.
The limit, stated plainly
A ticket holder can forward the link. We can tell you it is happening — views count distinct tickets and opens per ticket, so one ticket opening from forty places is visible — but we cannot stop it. Preventing it needs signed, short-lived playback URLs from a streaming provider, which is a sixth vendor and therefore a decision rather than a task.
Anybody claiming otherwise about a plain embed is describing something they have not built. Access here is gated at the door, not at the pixel, and it is worth knowing which one you are buying.
Replay is a decision, not a default
Whether the recording stays available afterwards, and for how long, is set per event. It affects what you can sell and what you have licensed — a performance rights agreement covering a live transmission frequently does not cover an indefinite archive.
Chat, without the impersonation
Live chat is written only through the API, which re-checks entitlement and takes the display name from the ticket — otherwise anybody posts as the organiser. It is rate-limited per person, and moderation hides rather than deletes, so what was removed is still auditable afterwards.
Where it genuinely earns its keep
Conferences, talks and showcases, where the value is the content rather than the room. For a club night the stream is a marketing asset rather than a product, and pricing it as a product usually disappoints everyone.
Common questions
- Can I sell online tickets alongside physical ones?
- Yes. A stream ticket is a normal tier with its own price, quantity and on-sale window, and the player opens only for an account holding a valid ticket. A holder can still forward the link — we report it rather than prevent it, because preventing it needs a streaming provider we do not use.
Keep reading
- Hospitality: tables, packages and the guest who is not the buyerCorporate boxes, table service and dining packages break every assumption ticketing makes — starting with one buyer, one ticket, one attendee.Running the event
- Zones: why this is not just gates plus a spreadsheetVIP areas, backstage, tiered levels and hospitality — each with its own capacity, its own scanners and its own admission rules.Running the event
- The door: scanning, queues and who can see whatAny phone becomes a scanner, scoped to one event and nothing else — and a duplicate scan tells staff when and where, rather than just refusing.Running the event
- Running your first event: six things people get wrongPricing, timing, capacity and the door — written from what actually goes wrong rather than what sounds sensible.Running the event
Written and edited by people. Nothing on this blog is generated and published automatically — see our editorial approach.