TicketRoyality Privacy Policy

At TicketRoyality, your privacy is of utmost importance to us. This policy outlines how we collect, store, use, and share your personal information, as well as your rights regarding that information. Please read this policy carefully.

  1. Who We Are

TicketRoyality is operated by JNN GLOBAL LTD, a registered company in England and Wales. We provide a technological platform for premium access to live events and are responsible for your personal information as defined under the General Data Protection Regulation (GDPR).

  1. Our Website

This privacy policy applies to your use of our website, ticketroyality.com. We may link to third-party websites that have their own privacy policies.

  1. Information We Collect

We collect personal information when you:

  • Create an account, purchase tickets, or have tickets transferred.
  • Browse our site or use our apps (e.g., IP address, location).
  • Utilize social media features.
  • Provide details for accessibility requirements.

We collect this information directly from you or indirectly through your usage of our services.

  1. How We Use Your Information

Your personal information is used to:

  • Create and manage your account.
  • Verify your identity.
  • Provide goods and services.
  • Communicate marketing information.
  • Improve our services.
  1. Sharing Your Information

We may share your information with:

  • Third-party service providers.
  • Event Partners.
  • Professional insurers.
  • Government authorities as required by law.
  1. Cookies and Similar Technologies

We use cookies to enhance your experience on our website. For more details, refer to our cookie policy.

  1. Marketing Communications

With your consent, we may send you information about our products and services. You can unsubscribe at any time.

  1. Your Rights

Under GDPR, you have rights including access to your information, correction of errors, and the right to request deletion of your data.

  1. Data Security

We implement appropriate measures to secure your personal information and limit access to authorized personnel only.

  1. Complaints

If you have concerns about our use of your information, please contact us. You also have the right to lodge a complaint with a supervisory authority.

  1. Changes to This Policy

We may update this privacy policy periodically. Significant changes will be communicated to you via email.

  1. Contact Us

For questions regarding this policy or to exercise your rights, please email us at info@ticketroyality.com.