TicketRoyality Privacy Policy

At TicketRoyality, your privacy is of utmost importance to us. This policy outlines how we collect, store, use, and share your personal information, as well as your rights regarding that information. Please read this policy carefully.

1. Who We Are

TicketRoyality is operated by JNN GLOBAL LTD, a registered company in England and Wales. We provide a technological platform for premium access to live events and are responsible for your personal information as defined under the General Data Protection Regulation (GDPR).

1. Our Website

This privacy policy applies to your use of our website, ticketroyality.com. We may link to third-party websites that have their own privacy policies.

1. Information We Collect

We collect personal information when you:

• Create an account, purchase tickets, or have tickets transferred.
• Browse our site or use our apps (e.g., IP address, location).
• Utilize social media features.
• Provide details for accessibility requirements.

We collect this information directly from you or indirectly through your usage of our services.

1. How We Use Your Information

Your personal information is used to:

• Create and manage your account.
• Verify your identity.
• Provide goods and services.
• Communicate marketing information.
• Improve our services.

1. Sharing Your Information

We may share your information with:

• Third-party service providers.
• Event Partners.
• Professional insurers.
• Government authorities as required by law.

1. Cookies and Similar Technologies

We use cookies to enhance your experience on our website. For more details, refer to our cookie policy.

1. Marketing Communications

With your consent, we may send you information about our products and services. You can unsubscribe at any time.

1. Your Rights

Under GDPR, you have rights including access to your information, correction of errors, and the right to request deletion of your data.

1. Data Security

We implement appropriate measures to secure your personal information and limit access to authorized personnel only.

1. Complaints

If you have concerns about our use of your information, please contact us. You also have the right to lodge a complaint with a supervisory authority.

1. Changes to This Policy

We may update this privacy policy periodically. Significant changes will be communicated to you via email.

1. Contact Us

For questions regarding this policy or to exercise your rights, please email us at info@ticketroyality.com.

TicketRoyality Terms and Conditions of Purchase

These Terms and Conditions of Purchase (“Terms”) govern your use of the TicketRoyality website (https://ticketroyality.com) and any subdomains (collectively, the “Site”). They outline your legal rights and responsibilities, TicketRoyality’s rights and responsibilities, and key information required by law.

1. Introduction

1.1 TicketRoyality, operated by JNN GLOBAL LTD, sells tickets and associated products (“Tickets”) to live events and experiences (“Events”) on behalf of event organizers and partners (“Event Partners”). TicketRoyality also facilitates a fan-to-fan ticket exchange service for “Resale Tickets.” These Terms do not apply to Resale Tickets, which have separate terms.

1.2 TicketRoyality may sell different types of Tickets or packages that include additional products and services (collectively referred to as “goods”).

1.3 TicketRoyality vets Event Partners to ensure quality service and official access to Events but is not responsible for the delivery or quality of products/services provided by Event Partners.

1.4 Tickets are made available based on allocations from Event Partners. Availability may vary by event.

1.5 Seating maps are for guidance only and may change without notice.

1.6 By purchasing Tickets, you agree to these Terms, TicketRoyality’s Website Terms of Use, any additional terms, and the Event Partner’s terms.

1.7 Tickets cannot be exchanged or refunded after purchase except as outlined in these Terms.

1. Your TicketRoyality Account

2.1 To purchase Tickets, you must:

• Be at least 18 years old or of legal capacity in your country.
• Create a password-protected account with accurate personal information.

2.2 You are responsible for the security of your account and must not share your login information.

2.3 If purchasing on behalf of a company, you represent that you have the authority to bind that entity.

2.4 Your personal data will be handled per TicketRoyality’s Privacy Policy.

2.5 Multiple accounts for circumventing Terms are prohibited.

2.6 TicketRoyality may terminate your account or cancel orders for abusive behavior, fraud, or legal orders.

2.7 You may close your account anytime, but it won’t affect pending orders.

1. Privacy and Personal Information

Your personal information will be handled in accordance with TicketRoyality’s Privacy Policy.

1. Ordering from TicketRoyality

4.1 To place an order, select the product, enter personal details and payment information, and submit your order.

4.2 A confirmation email will acknowledge your order. If there are issues, TicketRoyality will contact you within 2 Business Days.

4.3 TicketRoyality may reject an order for various reasons, including unavailability or payment issues.

4.4 An order is accepted and a contract is formed when you receive a confirmation email from TicketRoyality.

4.5 You must be 18 or older and have a valid credit/debit card to make a purchase.

4.6 Additional attendee details may be required for certain events, and failure to provide this information may result in a non-refundable Ticket.

1. Prices and Payment

5.1 TicketRoyality manages payment transactions.

5.2 Prices may vary based on currency and additional charges (e.g., VAT, service charges).

5.3 TicketRoyality accepts major credit/debit cards and digital payment methods.

5.4 Payments are processed securely, but TicketRoyality is not responsible for unauthorized access to your payment information.

5.5 If payment is not received and you have received goods, you must pay within 10 days.

5.6 Errors in pricing will be communicated, and you may confirm your order at the correct price or cancel it.

5.7 Dynamic Pricing may apply, causing Ticket prices to fluctuate based on market demand.

1. Delivery

6.1 Tickets may be dispatched physically or made available for collection. E-tickets may be issued as well.

6.2 Identification may be required for delivery.

6.3 Dispatch timing depends on when TicketRoyality receives the Tickets from Event Partners.

6.4 In case of delivery issues, TicketRoyality will provide revised delivery dates.

6.5 Delivery occurs when Tickets are sent to your provided address or collected at a designated point.

1. Information about Your Tickets

7.1 Tickets are a revocable license and may be withdrawn, with refunds provided under certain conditions.

7.2 Replacement Tickets may not be issued for lost or stolen Tickets without an administration fee.

7.3 Contact Event Partners for accessibility requirements.

1. Ticket Restrictions

8.1 TicketRoyality may limit Ticket purchases per person and can cancel excessive orders.

8.2 Tickets may have entry restrictions or age limits.

8.3 Reselling or transferring Tickets may be prohibited.

8.4 Tickets cannot be used for advertising or commercial purposes without permission.

8.5 Event start times may change, and Ticket Partners can alter event programs without obligation to refund.

1. Rights Regarding Event Cancellations and Alterations

9.1 Events have cancellation policies that will be communicated.

9.2 If an event is canceled or rescheduled, TicketRoyality will notify you when possible.

9.3 Refunds for canceled events will include the Sale Price but not service or administration fees.

9.4 Rescheduled events may require the original Tickets to be valid for the new date.

1. Rights of Cancellation of Hospitality Goods

10.1 Tickets and certain goods cannot be canceled or refunded after purchase.

10.2 Excluded Goods include travel, customized products, and digital downloads.

10.3 You may cancel certain Hospitality Goods within specified deadlines.

10.4 Returns must be sent back promptly.

1. End of Contract

Ending these Terms does not affect any outstanding obligations owed to TicketRoyality.

1. Limit on TicketRoyality’s Responsibility

12.1 TicketRoyality is not liable for unforeseeable losses or losses not caused by their breach.

12.2 TicketRoyality’s liability is limited to the price paid for goods.

12.3 Liability for death or personal injury cannot be excluded.

1. Disputes and Governing Law

13.1 TicketRoyality aims to resolve disputes efficiently.

13.2 If unresolved, TicketRoyality will provide information on alternative dispute resolution.

13.3 English and Welsh law governs these Terms.

1. Third Party Rights

No one other than a party to these Terms has rights to enforce any term.

Last Updated: May 2025

Here are the Terms of Use for TicketRoyality:

TicketRoyality Terms of Use

Welcome to TicketRoyality, the trusted technological platform offering official premium access to live events. This document sets forth the rules or “Terms” that govern the use of https://ticketroyality.com (the “Site”). By accessing and browsing the Site, you agree that you have read and accept these Terms. If you do not agree to these Terms, please do not use the Site.

TicketRoyality (the trading name of JNN Global Ltd) reserves the right to change these Terms at any time, effective immediately upon posting on the Site.

1. Definitions

• “We,” “us,” “our,” or similar terms refer to TicketRoyality, operated by JNN GLOBAL LTD, which sells tickets and associated products (“Tickets”) to live events and experiences (“Events”) on behalf of Event Partners. TicketRoyality also facilitates a fan-to-fan ticket exchange service for “Resale Tickets.” These Terms do not apply to Resale Tickets, which have separate terms.
• “You,” “your,” or similar terms refer to users of this Site.

1. No Unlawful or Prohibited Use

As a condition of your use of this Site, you warrant that you will not use the Site for any unlawful or prohibited purpose. You may not use this Site in any manner that could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. We reserve the right to terminate your access to the Site at any time without prior notice.

1. Permitted Use

You agree to visit, view, and retain a copy of pages of this Site for personal use only. You shall not duplicate, download, publish, modify, or distribute material on this Site for any purpose other than to review event and promotional information or to purchase tickets, unless specifically authorized by TicketRoyality. You also agree not to deep-link to the site without authorization.

1. Disclaimer

TicketRoyality does not guarantee that the Site will be error-free or uninterrupted. The Site and its content are delivered on an “as-is” basis. TicketRoyality disclaims all warranties, express or implied, including any implied warranties of merchantability and fitness for a particular purpose. TicketRoyality will not be liable for any damages arising from the use of this Site.

1. Intellectual Property

All content on this Site is the copyright of TicketRoyality or its suppliers and Event Partners. You may download one copy for personal non-commercial use, provided you do not delete or alter any copyright notices. Unauthorized use of any content violates our intellectual property rights.

1. Linked Sites

This Site may contain links to third-party websites. TicketRoyality has no control over the content of these sites and does not endorse them. You agree not to make any claims against TicketRoyality for damages resulting from your use of linked sites.

1. No Commercial Use

No area of this Site may be used for commercial purposes without prior written consent from TicketRoyality. Unauthorized commercial offers or attempts to resell tickets will be investigated, and TicketRoyality reserves the right to block access to the Site for violators.

1. Interference

You agree not to use any automated device or software to monitor or copy our web pages or to interfere with the proper working of the Site.

1. Unauthorized Use

Illegal or unauthorized uses of the Site will be investigated, and appropriate legal action will be taken.

1. Violation of the Terms

TicketRoyality may terminate your access to the Site or your user account without prior notice if your use violates these Terms. You may not be entitled to a refund if terminated for violating these Terms.

1. Limitation on Liability

In no event will TicketRoyality be liable for any indirect, consequential, exemplary, incidental, special or punitive damages, including lost profits.

1. Disputes

This Site is controlled by TicketRoyality from its offices in the United Kingdom. Any disputes will be governed by the laws of England and Wales.

1. Indemnity

You agree to indemnify and hold TicketRoyality harmless from any loss or claim made by any third party due to your use of the Site.

Last Updated: May 2025

TicketRoyality Cookie Policy

This Cookie Policy explains how JNN Global Ltd t/a TicketRoyality (“TicketRoyality”, “we”, “us”, or “our”) uses cookies and similar technologies on our website, https://ticketroyality.com/ (the “Website”). It outlines what these technologies are, why we use them, and how you can control our use of them.

What Are Cookies?

A web browser cookie is a small text file placed on your computer or mobile device’s web browser by websites. Cookies store information about the content you view and interact with, allowing us to remember your preferences and settings or analyze how you use our online services.

Cookies may store information such as your IP address, browser type, and information about your interactions with our digital services. This allows cookies to remember your preferences and analyze your usage.

Cookies set by TicketRoyality are referred to as “first-party cookies.” Cookies set by parties other than us are called “third-party cookies.” Third-party cookies enable additional features or functionality on or through the Website.

In addition to cookies, we also use similar tracking technologies. Our Website and emails may contain small transparent image files or lines of code that record how you interact with them. These technologies help recognize your device type, track referral sources, and power interactive features on our Website. For more information on cookies, please visit allaboutcookies.org.

What Type of Cookies Do We Use?

Our cookies are categorized as follows:

• Strictly Necessary: Essential cookies that allow you to navigate our Website and use our services.

• Functional: These cookies remember choices you make and customizations during your visit, such as filling in address details before purchasing a ticket. They are necessary to provide specific features and services for each individual user.

• Analytical: These cookies measure and track how you use our Website, helping us improve our services. The information gathered can include web pages viewed, entry and exit pages, device type, email interactions, and timestamps.

How You Can Control Your Cookie Settings

Most web browsers allow control over cookies through their settings. To learn more about cookies, including how to see what cookies have been set, please visit allaboutcookies.org.

Here’s how to manage cookies on popular browsers:

• Google Chrome
• Microsoft Edge
• Mozilla Firefox
• Microsoft Internet Explorer
• Opera
• Apple Safari

For other browsers, please visit the respective browser developer’s website. To opt out of being tracked by Google Analytics across all websites, visit Google Analytics Opt-out.

Please Note: If you block certain functional cookies, you may not be able to use some features of our services.

How to Contact Us

If you have any questions about this Cookie Policy, please email us at info@ticketroyality.com with the subject line “Privacy Notice Request.”

Our Cookie Policy may be updated from time to time. We recommend visiting this page regularly to stay informed of any updates.

About TicketRoyality

Welcome to TicketRoyality—the ultimate destination for fans seeking unforgettable live experiences! We are a trusted platform that connects you with a diverse array of paid and free official tickets for both online and offline events. From electrifying sports matches to soul-stirring music concerts, captivating cultural showcases, and cutting-edge tech expos, we have it all!

Dive into a world of excitement and discovery as you explore events tailored to your interests. Whether you want to buy tickets to your next favorite show or step into the spotlight as an event organizer, TicketRoyality is your one-stop shop.

Don’t miss out on the action—join us at TicketRoyality and elevate your experience! Unleash your passion for live events, make memories that last a lifetime, and connect with like-minded fans in the process. Your next adventure is just a click away!